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Questions about Citybox

Extra pillows, towels, duvets?

Available in our Citybox Host Office.

Extra bed or baby cot?

Available on request from our Citybox Host Office (only possible in our family—, twin— and double standard room categories).

Hair dryer?

Installed in all our bathrooms.

Check-in & check-out time?

Check-in is from 15:00, and check-out time is 12:00 at the latest. You can store luggage with us outside of these hours, in our luggage room in the lobby, free of charge.

Luggage

You can store luggage with us in our luggage room, free of charge. Luggage is stored at your own responsibility.

Breakfast? Lunch? Dinner?

Unfortunately we do not have a restaurant, but our partner “Kafé Nedre Nygaard” offers a nice breakfast buffet every day, from 7:30 until 10:30.

Show them your key card to get a 10 % discount on breakfast!

Nedre Nygaard re-opens for a light dinner and drinks at 16:00.

NO TV?

Unfortunately we do not have any TVs besides the ones located in our lobby. However, we have upgraded our wifi so that you should be able to stream whatever you prefer on your own device.

Door does not lock?

All of our doors lock automatically as long as they are properly closed. There is a delay of about 30 seconds before the automatic lock activates. Even though the door is always possible to open from the inside, it is still locked from the outside. Our Citybox Host can come along and check if you feel uncertain about the door being locked.

Is the tap water safe to drink?

Yes, it even tastes great!

I need a HUMAN!!!

Please press the calling button located next to our check-in/check-out terminals.

Wifi

Select the network "citybox.guest", open your preferred browser, accept our terms, and you're good to go.

I need to exchange money!

Unfortunately we are not able to do currency exchange. We recommend the Bergen Tourist Information Center.

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Where can I park?

Street parking is available only at night time (23—08) and weekends (Sat 17—Mon 08).

The nearest parking garage is Grieg Park. Prices start at NOK 230,- per day.

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Where is Citybox Danmarksplass?

Our new sister hotel opened in Solheimsgaten at Danmarksplass in May. The address i Solheimsgaten 23.

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